Friday, August 29, 2014

Shopping for Contact Lenses



How do you get the best deal on contact lenses?


My supply of contact lenses is running out, and my prescription ends in a couple of weeks. Time to go back to the optometrist?

Ha! My vision hasn't changed in years, and my eyes feel fine. I don't have any vision insurance right now, so I would be footing the bill for another eye exam. No, I'm going to stock up on contacts while my prescription is valid, then go in next year for an eye exam.

DISCLAIMER: IF YOU DO THE SAME AND YOUR EYES FALL OUT, IT'S YOUR FAULT. CONSULT YOUR OPTOMETRIST AND FOLLOW HIS/HER ADVICE REGARDING YOUR PRESCRIPTION!

Now that I got that out of the way...

If your optometrist sells glasses and contacts, you may simply buy from him/her after your exam. I know I used to buy my contacts that way. Some people think such arrangements (optometrists selling glasses/contacts) are a conflict of interest. And I agree.

Since I'm trying to cut expenses, I figured I would shop around for contact lenses. Lately I've been picking them up at Walmart, since that is where I got my latest prescription, and I just pick them up at the store when I need them.

But my local Walmart Vision Center seems to never have my particular prescription in stock, and the optician acts surprised every time, scratching his head, and furrowing his brow. I have to special order them, pay up front, then come back 1-2 weeks later when they are in the store. If I have to special order every time anyway, why not just do it from the convenience of my home? These are the places I searched for Acuvue 2 contact lenses:

1) Walmart: Let's start with Walmart. At $22/box, this is our baseline.

2) Ebay: Apparently you can't buy them on Ebay, or I searched incorrectly. All I see is contact lens accessories, and surgical/diagnostic equipment. If it's there, it's buried. Nicely done, Ebay. Cross that off the list.

3) Amazon: There are several vendors on Amazon, but the lost cost was about $21/box when you add in shipping.

4) 1800Contacts: If you buy a year's supply, they lower the price to $19.75/box, with free shipping.

5) Walgreens: With a coupon, the price was $17.24/box, with free shipping. Looking good...

6) WebEyeCare.com: Never heard of them, but $11.15/box?!?! That is cheap! When I tried to load up with 8 boxes (1 year supply), I could not. That is a teaser price for 1 box per eye (2 total), and it doesn't include processing charges.

When I added the other 6 boxes to the order, the average price per box (including processing) jumped to $18.29/box. The teaser price is a lie of sorts, to get you in the door. I walk away from these types of business relationships. No thank you!

And when I went to check out, boom! Another $12.95 in shipping and handling charges separate from processing charges? These guys are taking deceptive marketing practices to new lows. Shipping AND handling does not include processing? My head is about to explode! Now the price per box is $19.91, and I've wasted a lot of time.

Plus, the web site is not very professional. For example, I originally typed in a fake email address (just to get the final price), but then thought better of it, and chose "guest" instead.

The web site validated the email address anyway and stated there were invalid characters in it. If I selected "guest," why validate the email address?

A second rate web site and deceptive business practices? Goodbye.

7) Opticontacts.com: Also listed at $11.15/box. Is there a catch?

After proceeding to checkout, a mysterious "processing" charge of $23.64. And the cheapest shipping option is $9.95. Still, the price per box comes to just $15.35, which is a very good price, although not as good as their deceptive come on price would suggest.

Unfortunately, I had already placed my order with Walgreens based on my bad experience with webeyecare.com. Walgreens was straightforward and easy. They even had a database to look up my optometrist. They verified my prescription and shipped my order the same day. Seamless.

Maybe next time I will order from opticontacts.com. I despise their bait-and-switch sales tactics, although they are not as bad as webeyecare.com.

Or maybe I will finally opt for vision correction and be done with this chaos.

Monday, February 3, 2014

Walmart's Pricing Gimmicks



Pricing transparency is key to an efficient market. Walmart's pricing is transparent...yet subtly devious.


A couple of months ago, I was buying groceries at Walmart, and I stopped by the cereal aisle. I looked at a box of cereal, then noticed the same box on a higher shelf, both at the same price.

I was about the grab the more easily accessible box, when I noticed an anomaly: they were both the same price, but one had a different price/oz. I hesitated, and began to study the two boxes more carefully.

One box had a higher net weight than the other. Both boxes had the same exact length and height. So looking at the front of the box, both boxes appeared to be identical. However, turning the boxes sideways revealed one was thicker than the other.

And which box do you suppose was right at eye level, the easiest to see and grab? You guessed it, the 15.3 oz box priced at $2.98. The 18 oz box, also priced at $2.98 (the better value, obviously), was a little bit higher, and required more effort to notice and acquire.

I was so fascinated by this discovery, I began to pay more attention when shopping, and I noticed a pattern emerge. Gimmicky pricing and packaging used to trick consumers into spending more to get less. Spend more, live worse? Walmart may need a new slogan.

On another occasion, I was buying some cheap shampoo at Walmart. I noticed the 15 oz bottle for $0.97, while the 22.5 oz bottle was $1.50. A quick calculation in my head and, whoa! The larger size actually cost more per ounce. Buy in bulk to save money? Maybe not.

I noticed the same quandary buying gum and toilet paper, where the largest packages were not the cheapest per unit/weight, etc.

Why does Walmart do this? They no doubt understand pricing psychology. They know that certain price points will maximize revenue.

Does this make Walmart evil? No, they are just trying to make money. Their prices are clearly posted, so it's not hard to figure it out. It just requires some remedial math skills, or the use of a calculator.

And Walmart does generally have reasonable prices when compared to other retailers. My point is not to start Walmart bashing, as I think the media has taken care of that task.

My point is that Walmart, like any other vendor, is not your friend. They are not looking out for your best interests. That is your job.

So do it.